- Challenge: Create a trusted, easy-to-use platform that allows community members to list, rent, and manage tools while handling payments and availability.
- Solution: Planned and developed an end-to-end application including user management, listings, rental workflows, and integrated payment processing.
- Impact: Delivered a functional MVP that enables real-world testing of the business model, unlocking access to shared equipment and new passive-income opportunities for users.
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Selected consulting projects where I designed and delivered custom software systems to improve operational efficiency and enable new business capabilities.
LEND-A-TOOL - Community Marketplace Platform
Designed and built a custom software platform to validate a peer-to-peer tool rental business concept.
- Challenge: A startup bicycle service business relied on manual scheduling and tracking, limiting growth and increasing missed appointments.
- Solution: Designed and implemented a custom system to manage scheduling, service workflows, and customer communication.
- Impact: Improved servicing efficiency by approximately 90%, reduced missed appointments, and increased total appointment volume.
ELITE BIKE SERVICE - Operations Automation
- Challenge: Client needed improved visibility into clients, deals, and outreach using a more flexible system than off-the-shelf software.
- Solution: Built a customized tracking and email automation system tailored to the client’s sales and follow-up workflows.
- Impact: Increased client and deal organization by ~80% and improved email outreach efficiency by ~30%, allowing the client to focus on higher-impact work.